At Tecknowledgy Repair, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or services.
Information We Collect
We may collect the following types of information:
- Personal Information:
- Name
- Email address
- Phone number
- Address (if applicable)
- Details about your device or repair request
- Non-Personal Information:
- Browser type and version
- Device information
- IP address
- Cookies and usage data
How We Use Your Information
We use the information we collect for:
- Communicating with you regarding your inquiries or service requests.
- Providing and improving our repair services.
- Processing payments and delivering receipts.
- Sending updates about our services, promotions, or policies.
- Ensuring the security and functionality of our website.
How We Protect Your Information
We implement industry-standard measures to protect your personal data, including:
- Secure servers and encryption protocols.
- Restricted access to your personal data to authorized personnel only.
- Regular monitoring for vulnerabilities and potential breaches.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information:
- With trusted service providers who assist us in operating our business (e.g., payment processors).
- When required by law or to comply with legal processes.
Your Rights
You have the right to:
- Access and review the personal data we have about you.
- Request corrections or updates to your information.
- Request the deletion of your personal data (subject to legal or contractual obligations).
Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies help us analyze website traffic and improve our services. You can adjust your browser settings to decline cookies if you prefer.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top.